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lgd / AI agents

02 AI agents

A WhatsApp assistant that knows your company.

Your new employee that flags sales and stock, answers questions about your numbers and handles day-to-day tasks, around the clock.

who it is for

  • Anyone losing sales by taking too long to reply on WhatsApp.
  • Anyone repeating the same questions when qualifying every lead.
  • Owners and managers who need the numbers without stopping to open a report.

what we deliver

  • Customer service and lead qualification on WhatsApp, Instagram and your website.
  • An internal assistant that answers about sales, stock and finance, and alerts you to what matters.
  • Handoff to a person when the conversation calls for it.
  • Rules for what the AI may decide and what stays with the team, agreed in writing.

use cases

How this shows up in practice.

Retail

Qualified leads and questions answered on WhatsApp

Problem
The owner answered every contact, and the same question came up with every lead and customer.
Solution
An agent qualifies the lead, answers questions, provides support and hands the salesperson only those likely to buy.

700+ leads handled

Clinics and services

Scheduling and rescheduling on WhatsApp or Telegram

Problem
Booking, rescheduling and managing the calendar and appointments by hand, with no-shows going unnoticed.
Solution
The agent books, reschedules and confirms appointments on WhatsApp or Telegram and keeps the calendar always up to date.

Retail

Your company's numbers in the palm of your hand

Problem
To know a number, you had to stop, pull a report and analyze a chart.
Solution
An assistant answers "how much did we sell this week?" instantly, and the owner follows the operation without being at the store every day.

how it works

Map, connect and unify.

01 map

We understand where information comes in, who does what, where the customer waits and how much it costs. You leave with a map of the operation and its decisions, and a list of what to solve first.

02 connect

We connect the dots: channels, spreadsheets and systems start talking to each other. The first result can already be seen in about 2 weeks.

03 unify

What was scattered becomes one piece, with a system that is yours. We deliver in stages, with something new working at each one.

Frequently asked questions.

Will the AI make decisions on its own?

Only where it makes sense. During mapping we separate which decisions the AI can make and which should stay with a person, and that is agreed in writing. Wherever money, exceptions or relationships are involved, the default is that the machine prepares and a person approves.

We already tried AI and it did not work. Why would this time be different?

It is common. Almost always the tool came before understanding the process. With our own method, called União (Union), we start by mapping how the operation works today, and only then choose what to use. That way you can compare before and after.

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